Our experienced and professional Authors can provide you with a range of documentation solutions using a variety of media that will match your company's needs.

 

      

Structured documents that
use step-by-step instructions,
notes, screen captures,
and flowcharts to describe
sets of tasks
  

 

Pure HTML, HTML Help, and other
formats that use graphics, indexing, 
glossaries, search engines, 
and hyperlinks for 
easy access documentation
  

 

Fast access to
essential user 
information and
operating instructions
  

 

Combine the design and layout 
of paper documents 
with the convenience of 
an on-line format that uses 
hyperlinked contents, page zoom facilities,
and hyperlinked indexing.

 


Our solutions ensure that...

documentation is presented in an attractive, readable and consistent style
users are able to locate quickly the required information, and understand the structure of the documentation set
documentation is produced in a format that facilitates future changes or enhancements.

...and provide many benefits including:

formally document and comprehensively describe the features and functions of an application or process
develop a Knowledgebase of information
trap the knowledge of existing staff
help staff locate and solve problems more easily
help staff identify roles and responsibilities
ease the understanding of tasks
standardise work practices
provide information that helps new staff become productive quickly
improve the quality of service
meet and satisfy quality requirements.

All our documentation solutions are written from a user's point of view, using their own language.

 

 
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